Video Script
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Welcome to our online background check process, where you can complete a police screening check from the comfort of your home, 24 hours a day 7 days a week.
There's no need to take time off work, drive to your local police station, and wait in our lobby.
On our website you'll find information on three levels of police record checks available to you.
It is the responsibility of the agency ,not the police service, to determine whether an applicant requires a Police Criminal Record Check, a Police Information Check or a Police Vulnerable Sector Check. We highly recommend for you to speak to your agency and let them help you determine which police check is the most appropriate for the position for which you are applying.
We encourage you to read carefully and make the correct choice.
Payment is handled through a secure online processor, similar to any other website on the internet.
Our website includes online authentication which is necessary as police services will not release information unless your identity has been confirmed.
We recommend that you do not attempt to use the online system if you do not have a credit history, such as a credit card, bank loans or a mortgage. Experience has shown that individuals that have lived in Canada for less than one year or who are under the age of 21 do not have the credit history required to authenticate your identity.
Authentication is performed by our partners, Forrest Green/TransUnion who are licensed consumer credit reporting agencies.
You will be asked a series of questions regarding your banking and credit history, the answers to which only you will know.
Your credit file is not shared with the police; it's merely a process to authenticate your identity.
Once your identity has been confirmed, the process will continue.
We believe that for the individuals who qualify to do so, submitting your record check request online is preferable to attending our station, finding parking and waiting in line in our lobby.
Once we receive your record check request, our staff will review it, conduct the appropriate background check, prepare, certify and mail your completed record check to you; simple and convenient.