BROAD RECORD CHECKS will not be available until January 1, 2025.
Child, Youth, and Family Services Act, 2017 (CYFSA)
O. Reg. 347/18 – Police Record Checks Reform Act, 2015 (PRCRA)

Effective April 1, 2022, criminal record checks and criminal record checks with judicial matters for the purpose of Volunteering will be offered to residents of North Bay at no cost.
Applications made online will be charged a processing fee to use the online service.
Applications can be made in person Monday to Friday from 8:00am to 5:00pm.

YOU MUST be a resident of North Bay.

Do NOT use this system if you pay your property tax to anywhere other than North Bay.

Police Record Checks

Welcome to the North Bay Police Service's new online process for persons needing a police record check for volunteer, student or employment purposes. This system allows you to apply for a police record check 24 hours a day without having to attend our facility. All aspects of the process - including verification of your identification, and fee payment - are handled electronically. If there are no concerns or follow-up required, you will receive an email with instructions on how to download your police screening documents.

Please note: You must be a current resident of the City of North Bay in order to apply through this Police Service. Applicants under the age of 18 are not able to use the online process. Applicants under the age of 18 applying for any municipal, provincial or federal government jobs must attend in person at Police Headquarters, 135 Princess Street West, North Bay.

You cannot apply on behalf of another person. The questions used to verify who you are will be created from the information in your credit file. Questions are timed to ensure a prompt response and to enhance security and privacy. It is a criminal offence to apply for a record check on behalf of another person.

This process is intended for persons living and working in Canada. If you are living/working outside Canada, you should obtain a police check from the RCMP through the submission of fingerprints. Click here for details.

NOTE: We do not recommend that you attempt to use this system if you:

Have lived in Canada for less than one (1) year, and/or;
Have no established personal credit history - i.e. no credit cards, bank loans, mortgage, etc. - that is required in order to authenticate your ID using EIV

Please be aware of these requirements before creating an account. If you fail to authenticate you will be required to attend our office in person with two pieces of valid government identification (one with a photo). Please note that we accept Mastercard, VISA, Debit and Cash.

There are three levels of record checks available. The type of position you are applying for will determine which type of check you will require. In all cases you should consult with the agency, organization or employer that requires you to obtain a record check to determine which one is needed.

For Non-Parent Custody Applications and Record Suspension Local Checks please attend at the North Bay Police Service located at 135 Princess Street West, North Bay.

A police record check is current as of the date it is completed. It is your employer/prospective employer or organization's function to determine if the record check is current enough to be accepted for the position applied for. The North Bay Police Services Board, its officers, agents and employees, shall have no responsibility or obligation to make such a determination.

Incomplete applications (i.e. no identification provided, authentication aborted / failed / not completed or further information requested) and applications requiring in-person attendance will remain in the processing queue for no more than ninety (90) days from the time of initial application. Fees are non-refundable and incomplete applications will be considered 'abandoned', and removed from the processing queue after ninety (90) days.

The North Bay Police Service will return the results of the check to the applicant only. We will not provide results to a third-party organization or employer under any circumstances.

Criminal Records Check
(CRC)

Intended for applicants who are involved as a volunteer, employee or in any situation where a basic CRC is requested (i.e., retail or immigration).

Criminal Record and Judicial Matters Check (CRJMC)

Intended for applicants who are seeking volunteer and/or employment with agencies who require a record check.

Vulnerable Sector Check
(VSC)

Restricted to applicants seeking employment and/or volunteering with vulnerable individuals.

	Position or Occupation (these are guidelines only, your employer will determine which police record check is required)	Criminal Record Check (CRC)	Criminal Record and Judicial Matters Check (CRJMC)	Vulnerable Sector Check (VSC)
1.	School Teacher or Teaching Assistant (on hire or placement)
2.	School Volunteer (Classroom/Field Trip)
3.	Office Worker - Clerical / Administration
4.	Social Worker
5.	Daycare Worker (Childcare Worker only)
6.	School Bus Driver
7.	Taxi Cab Driver
8.	Retail Worker, Labourer, Contractor
9.	Personal Support Worker, Developmental Support Worker
10.	Factory Worker
11.	Food Vendor, Canteen Operator
12.	Minor Sporting Coach
13.	Youth Leaders (Church, Girl Guides, Boy Scouts)
14.	Hospitality (bars, restaurants, hotels)
15.	Tenant for rental property
16.	Child and Youth Worker (ECE also)
17.	Nursing/Retirement Home Worker
18.	School Crossing Guard
19.	Landlord/Superintendent
20.	Security Guard
21.	Bank Teller
22.	Immigration/Permanent Resident
23.	Foster Parent
24.	Adoption

	Non-Refundable Fee (including applicable taxes) *As per Bill 13, Amendments to the Police Records Check Reform Act (PRCRA), volunteer CRC and CRJMC results will be provided at no charge by the police service. If the application is made online, there will be $9.95 processing/authentication fee + applicable taxes by the third party provider Forrest Green / PoliceSolutions.ca.	Criminal Record Check (CRC)	Criminal Record and Judicial Matters Check (CRJMC)	Vulnerable Sector Check (VSC)
1.	For Employment	$41.85	$41.85	$41.85
2.	For Unpaid Student Placement	$24.15	$24.15	$24.15
3.	For Volunteer (letter from organization will be required for verification)	$0 *	$0 *	$24.15
3.	For Other	$41.85	$41.85	$41.85
5.	Extra Copies (per)	$1.05	$1.05	$1.05

	Estimated Turnaround Times (while the police service strives to meet these timeframes, there is no guarantee)	Criminal Record Check (CRC)	Criminal Record and Judicial Matters Check (CRJMC)	Vulnerable Sector Check (VSC)
1.	For Employment	5 weeks	5 weeks	5 weeks
2.	For Unpaid Student Placement	5 weeks	5 weeks	5 weeks
3.	For Volunteer	5 weeks	5 weeks	5 weeks
4.	For Other	5 weeks	5 weeks	5 weeks

Police Record Checks

Criminal Records Check(CRC)

Criminal Record and Judicial Matters Check (CRJMC)

Vulnerable Sector Check(VSC)

Criminal Records Check
(CRC)

Vulnerable Sector Check
(VSC)