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Saanich Police Department
Police Information Checks

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FAQ

  1. Processing Time: How long does it take to process a PIC?
  2. Receiving Your Results: Who can receive my completed results?
  3. PIC Standards: What determines the type of information is released on my PIC results?
  4. Self-Declaration: Why was I asked if I have a criminal record to declare and what is the purpose of this declaration?
  5. Fingerprinting Services: Do you provide fingerprinting services?
  6. What if I choose the wrong type of police check?
  7. I can't remember my password, what can I do?


  1. Processing Time: How long does it take to process a PIC?


    Police Information Check applications are processed in order of date received and search results should be completed within 15 business days. Delays may occur in completing the search if we need to verify data with other agencies or if fingerprints are required to confirm identity.
  2. Receiving Your Results: Who can receive my completed results?


    Completed Police Information Checks will be mailed to the applicant’s home address upon completion. The Saanich Police Department will not release the results of a Police Information Check to a third party or employer under any circumstance. It is up to you to forward these results to the agency that has requested the Police Information Check.
  3. PIC Standards: What determines the type of information is released on my PIC results?


    Police agencies across B.C., including municipal departments and the RCMP, follow the BC Police Information Check Guidelines to ensure that all PICs are processed with a consistent standard.

    The Saanich Police Department plays a neutral role in determining suitability regarding employment and/or volunteer risk assessment. By performing a PIC, the Saanich Police Department is in no way making a recommendation as to the suitability of the applicant for a position, nor should an agency consider the existence of police information to mean a compulsory disqualification of the individual. It is important to note that information released on a Police Information Check in some instances is based upon information provided by the applicant. A police agency cannot guarantee it will identify all information pertaining to the individual.
  4. Self-Declaration: Why was I asked if I have a criminal record to declare and what is the purpose of this declaration?


    Self-declaration of a Criminal Record is a process whereby the applicant declares their adult criminal convictions. This allows the Saanich Police to assess the accuracy of the applicant’s criminal record information without taking fingerprints. In order to release criminal convictions identified through a name based query, the Saanich Police must be satisfied that the applicant’s declared criminal record information is a match to their registered criminal record held at the RCMP National Repository for Criminal Records.
  5. Fingerprinting Services: Do you provide fingerprinting services?


    Yes, the Saanich Police Department provides digital fingerprinting services.
  6. What if I choose the wrong type of police check?


    We stress that you make your choice carefully as we do not provide refunds or exchanges. If you are in doubt, the agency/employer should be able to tell you what type of police information check they require for the position.
  7. I can't remember my password, what can I do?


    The Saanich Police Department does not have access to password information and cannot reset a password. Please use the "Forgot Password?" link on the Secure Login page or in the upper right corner of the Police Solutions website. To reset your password, you will need your User Name, Email Address and the answer to one of the Security Questions you selected when you registered your account.